AI Job Interviews Are a Brand Killer
Stephanie Smith Stephanie Smith

AI Job Interviews Are a Brand Killer

Hiring is one of your most powerful brand moments. It’s how you attract great people, build loyalty, and earn a reputation as an employer of choice. Don’t trade connection for the sake of efficiency.

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The AI Blind Spot Reshaping Communications Strategy
Stephanie Smith Stephanie Smith

The AI Blind Spot Reshaping Communications Strategy

AI is increasingly where people turn to find information and solutions. But as AI learns from trusted sources, broadcast news is largely invisible to it. It’s a massive blind spot with major implications for how brands show up—or don’t—in AI-powered discovery.

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The Tipping Point: America’s Information Diet Has Flipped
Stephanie Smith Stephanie Smith

The Tipping Point: America’s Information Diet Has Flipped

For the first time, more Americans are getting their news from social platforms and video than from TV or news websites. This shift has major implications for how brands build trust, reach audiences, and show up in a fragmented, personality-driven media landscape.

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Communications Has a New Audience: The Model
Stephanie Smith Stephanie Smith

Communications Has a New Audience: The Model

AI models are rewriting the rules of brand visibility. In the GEO era, your brand lives or dies by what the model remembers. This series unpacks what that means for communications leaders—and how to build reputation inside the machine.

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When There Is Too Much News
Stephanie Smith Stephanie Smith

When There Is Too Much News

When there is too much news, journalists get overwhelmed, and stories get flattened. Two momentous stories no one should lose sight of—no matter how busy the news cycle.

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Foundations Brace for Battle
Stephanie Smith Stephanie Smith

Foundations Brace for Battle

“As cuts threaten institutions, programs, success lies in strength in numbers—and in storytelling. To protect their work, foundations and nonprofits must act together and communicate boldly, showing Americans not just what they do, but why it matters.”

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The Work is Mysterious and Important
Stephanie Smith Stephanie Smith

The Work is Mysterious and Important

With a simple social post with the iconic Severance set design, haunting soundtrack, and office products, IKEA captures the cultural zeitgeist.

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